Frequently asked questions

It is the unit of My Teddy Stories. A new illustrated book costs one story, whatever its length. One story can also have a chapter recorded by the storyteller voice.

You get stories when you sign up and after confirming your email address. Then an account with a confirmed address gets one free story every week. It does not carry over from one week to the next.

No, as long as your account stays active. Free stories are used first, then your purchased ones.

Yes. You can correct the text of each page and retouch the illustrations, within the retouch limit shown in the book.

You get a new story every day. If you don't use it, it waits for you: up to 3 stories saved up. Famille also gives more illustration retouches and portraits.

At any time, from Me > Subscription: it leads to the App Store or Google Play settings if you subscribed on your phone, or to your account on the website. Famille stays active until the end of the period already paid.

The standard voice is free and reads all your chapters. The storyteller, warmer, records a chapter for one story from your balance. You can hear a sample of each voice before choosing.

The recording still plays, but the edited pages no longer match the text. You can update it for one story: only the changed pages are recorded again. So it is best to finish your edits first.

The story used is given back automatically, and the standard voice is still there.

Yes. Once listening is prepared, you can lock the phone: the story is read to the end.

Yes. Download the book from your library: text, illustrations and audio are kept on the phone.

No. They stay on the phone, tied to your account, and come back when you sign in again with that account. Another account on the same phone does not see them.

It only lets children read and listen to stories already created: no purchases, no creation, no settings.

We remove its metadata (location, device, date), then it is used only to draw the portrait and deleted right after. Only the drawn portrait is kept. You can withdraw your consent at any time from your profile.

No. Our AI providers are contractually bound not to use your texts or images to train their models.

From Me > My profile > Delete account. Your books, heroes and account are deleted; only purchase records are kept for as long as the law requires.